ABOUT US
Purpose
We are a purpose-driven Destination Management Company that bridges cultures, empowers regional Japan, and delivers seamless, customised travel solutions to global partners.
We believe that travel has the power to bring happiness, preserve cultural traditions, and create long lasting emotional connections.
Through the spirit of Omotenashi -heartfelt Japanese hospitality-we connect the world with the soul of Japan. Our aim is to create authentic, unforgettable & inspiring memories through unique experiences and providing a service that stays close to the customer’s heart.
We do this by:
・ Empowering our team through clarity, purpose, and opportunity
・ Open Minded communication and listening to stakeholders
・ Supporting our suppliers and local communities
Vision
To be perceived as one of Japan’s most respected and innovative DMC’s, empowering the success of all industry partners.
Mission
To deliver outstanding experiences, nurture strategic relationships, and grow sustainable, profitable business through aligned and accountable operations.
Core Values
Customer & Clients first
We are a customer & client centric business that focuses on creating the best possible travel itineraries in our beloved home country.
We create pure Omotenashi (Heart to Heart Hospitality)
Our fundamental team belief is that diversity is a given, inclusion is part of life and kindness, and respect is embedded in all of us. We show respect to everyone we interact with, express gratitude sincerely, and communicate clearly and openly.
Passionate about change
We thrive with change and new ideas, always acting with speed and intent to move toward an innovative future. We are not afraid to fail—we learn from mistakes, apply new ideas, and continuously improve based on feedback and insight.
Accountability
We are responsible. We are flexible. We are result-driven.
Act with honesty
We demand the highest ethical standards and lead by example.
Challenge the Status Quo
Problems are not barriers; they are opportunities, and we encourage our team to always challenge the status quo. We deepen our expertise and enhance our service by staying closely connected to our clients and continuously expanding our understanding of the products we offer. We also promote team-based knowledge sharing to ensure consistent and high-quality delivery.
About the Company
Company | FREEPLUS Inc. |
Established | June 8th, 2007 |
CEO | Hisato Ono |
Capital | 40,000,000 Yen |
Staff | 27 People ※As of April, 2025 |
Activity | Inbound travel business Regional development business |
Locations
【Osaka Headquarters】
#501 Kitahama Business Kaikan
2-1-17 Kitahama Chuo-ku,
Osaka City, Osaka Prefecture 541-0041
+81-6-7739-4331